FOREIGN PRACTICE OF AIRCRAFT AFTER-SALES SUPPORT
Abstract
The article analyzes the experience in providing after-sales support for civil aircraft of Airbus and Boeing companies, presents the range of services offered to customers and characterizes the modern international practice of providing relevant services. Particular attention is focused on the lack of a unified after-sales support system for new domestic civil aviation aircraft in Russia. The need for strategic solutions defining the conceptual content of the integrated ASS system of advanced domestic aircraft is substantiated.
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